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I've got this page saved in my favourites: https://www.ebay.co.uk/help/home
If you're logged in, you might get different options whether you've got Concierge or not for the callback bit, chatbox, etc.
Jonny69
@Trunkie
Hew the fuck do you contact eBay? Every time I need to do it, it seems to change. Not of their "really helpful" articles are helpful, I need to speak to someone. Previously on the contact page there was an option for a callback but now I can't seem to find it anywhere.