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Saffronspokes
@deleted
Sorry for slow reply, I'm mostly off line now for personal reasons so didn't see it immediately.
As has been alluded to above, and in the early pages of this thread we had lots of clearance issues early on, and have put a lot of checks in place since then to avoid issues like them happening again, involving numerous people (not called Matt), throughout the build process, and dummy wheels. I'm in no way dismissing @Saffronspokes concerns, and we will email the customer tomorrow to get this resolved as soon as possible, but i can't really say anything until I've got the bike in front of me.
As tester pointed out (cherry picking bits of what he said while ignoring other bits obvs) there is a high demand on that bit of real estate, so if something doesnt match up with rims tyres etc it can easily go wrong. Again, im sure this doesn't make @Saffronspokes sunday any less annoying because of it.
Once ive got the bike back ill get it on surface plate and work out whats going on, and speak to customer about making sure they got what they ordered, and are enjoying their crash replacement as much as their old one. We can fuck stuff up, and definitely have done in the past, and may have done here, but we put a lot of effort in to trying to avoid them happening again (normally something simple like getting someone but me to do whatever task it was 🤐) , and have always gone out of our way to try and sort out anything we cocked up.
@Saffronspokes feel free to dm me if you want to send anything specific, we can speak tomorrow on phone as well if you'd prefer.