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Eh! Assuming this is a joke!
The bike currently has 38c tyres on it (which fit). We have 2 sets of wheels the other set have 42c on, they don't fit. I said above that 40c might fit (I.e I've not tried it).
All tyres are on DT Swiss rims, and measure close to stated sizes. My partner is even more annoyed than me, I had to compose the response to Isen on her behalf as she was so disappointed.
The reason I'm 'whining' in public is because had I known about the 6+ people who had similar issues with Isen we may have considered our purchase. I know Matt is of the forum but that doesn't give Isen a free pass all I've done is highlight the issues we're having. Hopefully they'll sort it out and if they do, I'll make sure everyone knows it is all resolved.
You just tested three sets of wheels and tyres in 2mm increments that you just happened to have lying around? On what rims? Are they true? Where are your measurements? Pictures? What was the actual lead time on the frameset? Does your partner even give a shit, or are you just assuming her opinion on her behalf? Have you actually talked to Isen yet, or are you just whining in public as a first recourse? Etc etc.