• I can't accept this argument. If your job is to build frames, then providing accurate information to your customers is surely a fundamental part of that. I specifically checked clearances with them, I didn't just go off the website. Why as a consumer should I be expected to question what the qualified expert who is building the frame tells me it can fit?

  • Why as a consumer should I be expected to question what the qualified expert who is building the frame tells me it can fit?

    Because it's easier than trying to fix it after you've bought the wrong bike. I'm not defending Isen, but you wouldn't have got sucked in by their dubious marketing claims if you had a basic grasp of the dimensions at play. If you want fat tyres and narrow Q, something else has to give.

  • But a basic grasp of geometry is not what you're suggesting, you're suggesting highly specialist knowledge. My winter bike can easily fit 650b x 42 and has a standard road chainset so it's obviously possible.

    Also stating the clearances a bike can take is not really dubious marketing, its a fundamental part of the bike specs. Something black and white that is or isn't true. If they'd have said 'the frame fits rad gravel tyres' but not specified the sizes and I'd not checked (4 times) then yeah maybe some blame would lie with me.

  • Can i quote this on website please jorj? ;)

About

Avatar for gbj_tester @gbj_tester started