DPD finally returned package (that they fucked the address on) to the sender. Sent in Feb.
Fucking useless company. Software that mangles addresses and no process to deal with the actually delivering the package after the customer fixes their address mangling.
Nope, "we don't understand" and return package after 2 fucking months sitting in every fucking warehouse they have, even though the address was corrected before they'd attempted delivery (they didn't attempt delivery, they must have literally stuck 'return to sender' on the parcel on first sight of the senseless address they'd generated)
Had similar experience - end up sending long email to the fuckwit who heads the customer service operation detailing their myriad of failures. Her reply (I paraphrase):
“Fuck you. Our contract is with the sender and they don’t care”
DPD finally returned package (that they fucked the address on) to the sender. Sent in Feb.
Fucking useless company. Software that mangles addresses and no process to deal with the actually delivering the package after the customer fixes their address mangling.
Nope, "we don't understand" and return package after 2 fucking months sitting in every fucking warehouse they have, even though the address was corrected before they'd attempted delivery (they didn't attempt delivery, they must have literally stuck 'return to sender' on the parcel on first sight of the senseless address they'd generated)
FUCK DPD