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The white middle class comment is simply because of the golf club side of the forum, it's really not the point I am making. Plus I have been at the receiving end of a lot of shit from SE Asian customers myself.
Being angry with a business is one thing, making it personal saying their customer service person is "fucking useless" is uncalled for in most cases. It's a low paid position with little to no job satisfaction, with probably no leeway or actual decision power whatsoever when it's a bank. On top of that it's a department no one gives a shit about within the businesses themselves, and where performance is only assessed quantitatively (x tickets solved per day, no tickets more than 12h old etc...).
I have an issue with Paypal that's still not resolved several weeks on, it's Paypal that pisses me off, not Darryl that works in a soulless office for 22k a year following guidelines he didn't write.
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Lolo
You should see how the local African ladies treat the local Indian shop owners around where I live! Surely person A being frustrated with person B and venting to whatever outlet is available (friend/family/taxi driver/bike forum) is one of the most human of activities and to make this a class/race point seems rather extreme? I'm not saying that how humans interact isn't often a problem and there may well be race/class dynamics to analyse there, but your point here seems unnecessary personal and a bit woke-warrior...