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You should see how the local African ladies treat the local Indian shop owners around where I live! Surely person A being frustrated with person B and venting to whatever outlet is available (friend/family/taxi driver/bike forum) is one of the most human of activities and to make this a class/race point seems rather extreme? I'm not saying that how humans interact isn't often a problem and there may well be race/class dynamics to analyse there, but your point here seems unnecessary personal and a bit woke-warrior...
owl-
The white middle class comment is simply because of the golf club side of the forum, it's really not the point I am making. Plus I have been at the receiving end of a lot of shit from SE Asian customers myself.
Being angry with a business is one thing, making it personal saying their customer service person is "fucking useless" is uncalled for in most cases. It's a low paid position with little to no job satisfaction, with probably no leeway or actual decision power whatsoever when it's a bank. On top of that it's a department no one gives a shit about within the businesses themselves, and where performance is only assessed quantitatively (x tickets solved per day, no tickets more than 12h old etc...).
I have an issue with Paypal that's still not resolved several weeks on, it's Paypal that pisses me off, not Darryl that works in a soulless office for 22k a year following guidelines he didn't write.
Lolo
(Usually white and middle class) people demand the right to make personal attacks on staff at the bottom of the food chain of the organisations and businesses they have issues with.