PC Tech Thread

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ExTra

Has anyone got any experience with making a warranty claim with John Lewis? I have decided to get the Oculus Quest 2 and price is the same everywhere but JL offers their signature 2 years warranty, which is very tempting. BUT, if I ever need to make a claim and they are difficult to deal with then I will probably go to Amazon because they are very easy to deal with.

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NotThamesWater in reply to @ExTra

Johnlewis tend to be very consumer friendly (if expensive).

Amazon will only go so far, and then pretty much say fuck you, we don't care.

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ExTra in reply to @NotThamesWater

My experience with Amazon has always been if it's broken, we will give you a full refund and you return the junk to us... I am not sure if a VR headset is something if anyone would bother fixing or not, but I think I will go JL.

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