No idea if this would help for your situation, but I had a (older) Ultegra brifter that jammed while shifting to bigger cogs. The shifter felt mechanicaly blocked, so you couldn't 'flap' it to the left. I solved it by removing the shifter from the bar and tightening the allen key bolt on the back (where shifter meets bar) to remove a slight amount of play. Had the same problem on a R8000 Ultegra shifter, but that one lacked the allen key bolt on the back so no chance to adjust. Sent in for waranty at LBS...
Thanks, I will take a look just in case. The shifter moves freely and will move the derailleur. However, the ratchet doesn't catch and so the derailleur just moves right back down the cassette.
usually this is a result of the grease gumming up and getting sticky, holding the pawl out. but if you have it apart you can see if thats the case or not.
No idea if this would help for your situation, but I had a (older) Ultegra brifter that jammed while shifting to bigger cogs. The shifter felt mechanicaly blocked, so you couldn't 'flap' it to the left. I solved it by removing the shifter from the bar and tightening the allen key bolt on the back (where shifter meets bar) to remove a slight amount of play. Had the same problem on a R8000 Ultegra shifter, but that one lacked the allen key bolt on the back so no chance to adjust. Sent in for waranty at LBS...