I bought a pair of trousers from Stan Ray. When they arrived one of the belt loops was snapped so I emailed customer services. They'd sold out of my size in the meantime and weren't sure when they were going to have more in stock so they've issued me a full refund and a discount code to use in the future. You can't really argue with that for customer service! The trousers are really nice as well apart from the belt loop issue.
I bought a pair of trousers from Stan Ray. When they arrived one of the belt loops was snapped so I emailed customer services. They'd sold out of my size in the meantime and weren't sure when they were going to have more in stock so they've issued me a full refund and a discount code to use in the future. You can't really argue with that for customer service! The trousers are really nice as well apart from the belt loop issue.