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This might work... might
Sign in to iCloud.com on another computer. Go into settings. Click on manage my Apple ID. Under security add your wife’s number to your trusted numbers. Hope that you can get the code sent to her number because those trusted numbers are used to set up accounts.
Might...
Edit - you could remove your number from trusted numbers to try to force it to use her number, not sure how you choose which gets used otherwise...
JonD
I have damaged the screen on my iPhone 8 and I'm unable to access anything.
So I have put the sim card into an iPhone 11 my wife doesn't need any more because she has a work phone. When I try to set it up, Apple is trying to send me a code to a broken phone that I can't access.
It's the only Apple device I own so the code can't be sent to another device. Obviously the code can't be texted to me because I don't have a phone that works.
I have phone Apple support and they seemed to think this was a highly unusual scenario but surely it can't be. All the guy could suggest was going through account recovery, which I have done even though there's nothing wrong with the account itself - I still know my password etc. I assumed that would be enough to get me in.
Apparently they will contact me in 24 hours.
Does this sound right? It's hugely frustrating at a time I'm trying to buy a house to not have a phone.
It seems like the only way I can expedite the process is to put my sim in a phone that will let me set up and receive a text without an Apple ID sign in or to have my old phone repaired at the cost of about £60.