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This might work... might
Sign in to iCloud.com on another computer. Go into settings. Click on manage my Apple ID. Under security add your wife’s number to your trusted numbers. Hope that you can get the code sent to her number because those trusted numbers are used to set up accounts.
Might...
Edit - you could remove your number from trusted numbers to try to force it to use her number, not sure how you choose which gets used otherwise...
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Not trying to sound like an ass but why don't you just get the screen repaired quickly - you will want to keep using your iPhone anyways, right?
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Even if it costs you £60, you can then use the old phone of your wife's and then just sell the phone and get your £60 back. Seems a bit bonkers if you ask me.
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Set up the phone with a throwaway iCloud account - or none at all if they still let you do that.
Then sign into your own iCloud on another device and it will ask you for a code. Click the "didn't receive a code" link and it should give you the option to text you the code over SMS instead of over the secret Apple device message system.
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It seems like the only way I can expedite the process is to put my sim in a phone that will let me set up and receive a text without an Apple ID sign in or to have my old phone repaired at the cost of about £60.
You should be able to use an iPhone 11 without an Apple ID (obv not iMessage, but normal texts should be ok)
Can you use the new one without signing into Apple ID to receive the text message to verify your account on iCloud online. Then once you've got the browser trusted you could try and use that to verify signing into the iPhone 11?
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JonD
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@%~}
I have damaged the screen on my iPhone 8 and I'm unable to access anything.
So I have put the sim card into an iPhone 11 my wife doesn't need any more because she has a work phone. When I try to set it up, Apple is trying to send me a code to a broken phone that I can't access.
It's the only Apple device I own so the code can't be sent to another device. Obviously the code can't be texted to me because I don't have a phone that works.
I have phone Apple support and they seemed to think this was a highly unusual scenario but surely it can't be. All the guy could suggest was going through account recovery, which I have done even though there's nothing wrong with the account itself - I still know my password etc. I assumed that would be enough to get me in.
Apparently they will contact me in 24 hours.
Does this sound right? It's hugely frustrating at a time I'm trying to buy a house to not have a phone.
It seems like the only way I can expedite the process is to put my sim in a phone that will let me set up and receive a text without an Apple ID sign in or to have my old phone repaired at the cost of about £60.