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JonoMarshall
I was pleasantly surprised. On changeover day the old internet stopped at about 4am (from logs - I wasn’t awake!) and the new connection was up and working at about 8am if I remember rightly. I’m not sure if I needed to or if it would have picked it up automatically, but the only thing I did in the router was put my account info and password into it.
So downtime was only before 8ish, and happened really smoothly. Like I said, it took a couple of weeks to get to the speeds I knew we should be getting, but it increased every couple of days with line resync-ing or similar.
Let me know if you want the referral link.