If cs would just have said either “It left here on x day, must be Hermes taking their time, give it a couple days?” or “Sorry, COVID is slowing things down a bit, should be on their way to you soon” then it’d have probably kept me from having the rant.
It was the way they took their time to go and look at the tracking number that they had to ask me for, then came back and told me what that tracking was saying as if they were being helpful that boiled my piss.
Fair, that does sound a bit useless. I can't speak for them, but I wouldn't be surprised if they get a lot of calls from people essentially asking them what they could have checked with tracking details on the web.
Yeah, sorry.
If cs would just have said either “It left here on x day, must be Hermes taking their time, give it a couple days?” or “Sorry, COVID is slowing things down a bit, should be on their way to you soon” then it’d have probably kept me from having the rant.
It was the way they took their time to go and look at the tracking number that they had to ask me for, then came back and told me what that tracking was saying as if they were being helpful that boiled my piss.