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I was pleasantly surprised. On changeover day the old internet stopped at about 4am (from logs - I wasn’t awake!) and the new connection was up and working at about 8am if I remember rightly. I’m not sure if I needed to or if it would have picked it up automatically, but the only thing I did in the router was put my account info and password into it.
So downtime was only before 8ish, and happened really smoothly. Like I said, it took a couple of weeks to get to the speeds I knew we should be getting, but it increased every couple of days with line resync-ing or similar.
Let me know if you want the referral link.
JonD-
Could I get a referral link for Zen broadband as I intend to switch.
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I’ll DM you later on this week, my contract isn’t up till June but because of the price hike, I can get our sooner but I am not sure if they leaving process is the same. Sky really is taking the piss, in my 18 months contract that includes 2 x April, they have increased £2 and then £3. Was gonna leave last April but WFH and COVID meant any changes would risk no internet for days... now worse case, I can pop into the office.
And 4G is a no go. Too slow and some areas in the flat don’t have stable 4G...
JonoMarshall
ExTra
Very tempted. Any issue with the switch over? Downtime? Drama?