This makes sense. I think it's a "squeaky wheel gets the grease" situation. I'm not a natural squeaky wheel so chasing them constantly grated on me.
It's a balance though because if the clients spend all their time squeaking the solicitors don't actually have time to do the conveyancing!
Often squeaking in the direction of the agents makes more sense (as we talked about).
@Fox started
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This makes sense. I think it's a "squeaky wheel gets the grease" situation. I'm not a natural squeaky wheel so chasing them constantly grated on me.