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Lol we had this exact same scenario. Managed to the phone number a senior partner and suggested that this was Taking The Piss and that I was Not Very Happy. Went smoothly from then on.
Yeah I've just escalated it to the head of conveyancing, hopefully that speeds them up as the first of my searches expires in 2 weeks LOL (it is not lol at all)
I'll give it a go. £2k pls
If you can answer your phone more than once a fortnight you will already be doing a better job
I'll give it a go. £2k pls