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They're probably not trying to rip you off but for them it makes no diff if you spend £50 or £500 on materials. They just want to make sure there is enough to do the job on one visit.
It's f**king annoying. I ended up wasting £250+ on skirting for the exact same reason and then was left with a load of 4m lengths I had to pay to have removed. This happened numerous times during my £100k shopping spree.
deleted
Thanks, that's really helpful.
Need to work out if I give them the benefit of the doubt and it was an innocent mistake, or whether they're trying to extract 3/4 tubs of adhesive off me @ £20 a go