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Lots of people don't realise the damage scaffolders can cause (if they don't come across them often). Also you might not be able to say no completely, there might be something that requires you to allow reasonable access for the neighbours to maintain their own wall/property.
hoefla-
Personally I'd tell the 'neighbours' to fuck off* unless they can show they have some kind of access right. I bet they don't though.
Looking at the map above their proposal strikes me as a nonsense.
* unless, you know, they are actual human beings, but the fact that in their dealing with DH they just rock up and make demands lends me to think they are probably dicks. Do they understand their position? They've built some crappy extension (or is it a garage / studio? IDK) up to the boundary and haven't thought about the practicalities of maintenance and yet they are like 'alright DH you don't know me but can I fuck up your garden?'
(I'm totally grouchy this morning as I've wasted two hours battling a fucking toilet seat of all things. I wouldn't really tell them to fuck off, just ask for more info then ghost them if I didn't like the sound of it / them)
Howard
No previous dealings with neighbours so I’ll get something in writing. Good point about it being on them/the roofers.
I deal with scaffolders for work, hence my trepidation!