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There are a lot of reports like this on the forum. Bear in mind they don't have a huge number of customers but they can be quite useful if you need to make a high end system with a lot of rooms.
If you have a big personal library it mitigates the network issues. It will make you look at your networking infrastructure if you start sending 96/24k to lots of endpoints you need throughput, especially when lots of other devices are accessing the same wifi. I only rarely see the tidal problem but I only have Tidal because of Roon.
Like a lot of walled gardens it feels nice for a long time then you realise things outside the walls have moved on and you can get better things. At the moment Roon feels good enough but Spotify must be in the lead in the streaming market and they have no interest in partnering with Roon.
The Sooloos background to Roon programming means these guys had a massive headstart on most of the high end market players. I think it's a great basis for running a multi room house, the interface is pretty dependable and although it will test your network, once that's stable it's been really stable. At least in my experience.
The extra metadata and ratings/recommendations have helped me discover a lot of new music.
tldr - It's really personal collection album based listening that it seems suited to.
Airhead-
Yeah, exactly. I don't really feel like I am their target customer with a single HiFi set up and no desire to use multiroom right now.
When Spotify HiFi comes out I may just go back to using Spotify Connect anyway. I'm a ten year+ Spotify user so it knows me pretty well.
I actually don't have a personal library at all any more, which is why Roon made even less sense for me.
I was worried that my Onkyo A-9150 wouldn't do these LS50's justice (and was worried I'd have to buy something 'better') but they sound fantastic, so I am currently looking at HiFiBerry Digi+'s. My current Chromecast>TV>TOSLINK to Amp/DAC does sound good but I'd prefer to not have to have the TV on to play music...
JB
I've already given up on it. Maybe prematurely. Maybe not. No sorting playlists by date is a huge dealbreaker for me. I just don't understand how they have such terrible playlist sort criteria. By song count? By length? Who cares about those!?
Also, it couldn't find my Chromecast when Tidal itself could which was irritating. It also did something weird where it would say 'This song is not available in Tidal.'
E.g. it would play the first track of an album, skip track two and three, but play four and the above error would appear.
I'd go to Tidal and the whole album is there and listenable... Was more frustrating than enjoyable.