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  • It seems like cycling is something which people do get invested in and as well as enjoying the actual riding they also buy magazines, join forums, watch youtube videos etc etc.

    Where I work we have a customer who’s an absolute hitter, goes through chains and cassettes like nothing. They have absolutely no interest in what we do when they bring their bike in for service, as long as it works again they will pay any bill we put in front of them (mainly because there’s also the trust that it will only ever be genuine cost)

    Cycling is different for everyone

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