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I don't get why they are so slated.
I think what they do is great - I can't think of another place where they'll offer free tasters of a bunch of different coffees before buying some beans. The only negative to my mind is that their house roasting style is a bit darker than I like, which is why I don't go there more often myself. However, hard to argue they've not been trailblazers in bringing decent coffee from small producers to London, and have been doing it for years
andyfallsoff
I'd like to weigh in on the Monmouth discussion. I think it's easy to knock them, but they sell decent coffee at reasonable prices. Considering I'm drinking 250g-500g /week, spending £25-£30 /week on coffee is expensive, whereas spending £16-20 is much more reasonable.
Being able to buy more expensive coffee either shows you have more disposable income or you value coffee over other things, which is perfectly fine, but does that make you more of a coffee fan than others? If the latter, then perhaps you're more committed... but do we really need to be ranking ourselves over how much we know about, enjoy, or are committed to coffee?
I'd love to be buying expensive, incredible coffee all the time but I cannot afford to do so, so I buy pretty good coffee most of the time and treat myself to extra nice coffee sometimes.