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@scultura
Glad to hear others in agreement and its not just me.
Have got to a point in the shop that I'm actually considering turning them away because they are such a headache and almost damage our reputation.
Did a full rebuild of one recently and it was back in the door 2 weeks later for a tune.
Have to 'cheat' the tension on the front derailleur so much i'm actually considering drilling a 1.3mm hole further towards the non drive side to increase the cable pull angle.