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Ours has repeatedly told us that we must send back physical copies. This maybe should have been a warning sign when we started this process with them 7 months ago.
jackincaves-
Ugh, awful. I would likely just end up ordering black ink while crying to myself at the addition to the mortgage required to pay for it. Unhelpful, sorry.
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Find someone with premium Adobe package and use Adobesign. They might not want to accept it, but I've found when pushed that the fact it is used and accepted across many industries for multi-billion dollar contracts there really isn't any reason to say no... I would offer but its my work account so would be on thin ice I think...
6pt
owl
Instead of printing out, signing, scanning, emailing back I just scanned my signature instead and superimposed it on the supplied documents then sent everything back saved as PDFs. Conveyancer and mortgage people both happy so far. Felt a bit weird, but either way they're getting an image of a signature.