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hugo7

I ordered something online on Sunday morning, then realised I'd made a mistake and sent an email canceling. The seller has just said they are

unable to cancel an order once it has been placed as this is sent to the suppliers for shipping in real time.

Are there some sort of distance selling regs that allow me to get out of it?

Any advice?

Cheers.

Edit: there's probably nothing wrong with the product, I just thought I was buying x10 the amount, which makes this an expensive mistake.

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gbj_tester in reply to @hugo7

Are there some sort of distance selling regs that allow me to get out of it?

Yes, but if there is nothing wrong with the product you'll have to send it back and pay the return shipping.

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hugo7 in reply to @gbj_tester

OK. Well although that might be pricy I'm assuming it'll be cheaper than keeping it.

So I assume it's just a case of telling them I'm sending it back and asking how?

Thanks a lot for your help.

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