I hate

Fuuuck.
This reminds me of when we were extending and renovating our house. We had a project manager who had brought in a builder who was prepping the house before the oak builders came in to do the extension. Effectively we needed to cut open the back end of the house and put in a few steels to open things up before the additional frame got added. The project manager and builder appeared to be struggling to work out where the cuts needed to be made or where to put the accros. The final straw was the genie lift arriving on site and the builder having to ask the delivery guy how to use it, he was also unsure how to pack the steel in as per the structural engineers instructions. I had images of our house just collapsing. When the project manager said “it’s fine, the builder has insurance” I had a melt down, and my wife and I politely asked them to leave the site. We then had to rush in some builders who specialised in installing steels as the next phase of the project was due to start the following week.

We had assumed he’d be insured to do the work he was undertaking but there were eventually too many alarm bells set off for us to feel comfortable letting them do it. With hindsight we had seen his insurance certificate but had no idea if we was insured to do the work he was undertaking.

Jesus christ, I really feel for you! I'm living just outside Derby these days. I'm not sure there is, but if you think there might be anything I could do to help, send me a message.

I think you’re entitled to want a bit of revenge here.

It doesn’t have the clout it used to, but I’m sure the Kent Messenger would gleefully drag this chap’s name through the mud.