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  • Ordered screen on Thurday from Scan, got it on Friday. Alas screen was a bit fucked
    1.) Polarizer had a 5mm mark

    2.) something rattling around inside
    3.) screen changed modes seemingly at random

    Spoke to Scan at 10:30 on Saturday morning, really helpful guy in customer services looked at the stock levels and wa able to advise that there were only 2 left, so advised If I could I should order a new one and return the first (as opposed to waiting for a replacement via RMA). I ordered another one at 11:00 on Saturday and got it by mid-day Sunday. I only paid for standard postage, I think nice customer service guy must have bumped up my delivery speed for me!

    Anyway, new screen came and Just about fits on my dual screen arms - 170hz is, literally, game changing

  • Hope your return goes well. Scan are usually pretty efficient for that sort of thing.

    Sounds like your first monitor was roughhoused by the courier maybe?

  • Solid service from Scan. These things always seem to happen with monitors. The Dell I'm currently using is a replacement as the first one had a problem with half the screen being stuck out of the box.

    Looks great.

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