Aye, I think it was the face to face "intimidation" (wether that was just perceived or intentional) that threw her, she just makes the coffee and there wasn't a manager in at the time. I'd like to think it would get followed up, anyway.
I hadn't considered that she was 'just' an employee. Hopefully the Manager supports her and contacts the Council & Police.
@mespilus started
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Aye, I think it was the face to face "intimidation" (wether that was just perceived or intentional) that threw her, she just makes the coffee and there wasn't a manager in at the time. I'd like to think it would get followed up, anyway.