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Similar situation here, I bought a Record group set on the 31st and a seat post on the 1st, both were posted second class signed for and neither of them have shown up. The record group is coming from Chertsey, I think I could walk the distance faster than RM can drive it.
I don’t know if my stuff is lost and RM won’t look into it until the end of the coming week when both parcels are 10 working days overdue.
It’s pretty frustrating because I can’t build the bike and I can’t buy anything else, just wait.
Dammit
aniki
I won an item about two weeks ago, which was posted the next day first class. Estimated delivery was Monday 8th, which has now passed. No tracking, just a reference number that says there'll be an update when they attempt to deliver. Assuming the item is lost somewhere in the Royal Mail system, how long is reasonable to wait before asking for a refund?