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For reference I sent something from Reading up to Lochgilphead on Thursday that arrived today and something to snowbound Norwich on Monday that arrived Friday, so I would certainly be asking the Seller for tracking info and what their thoughts are?
(Royal Mail tracking is a bit sporadic at the moment, with not much tracking info other than when delivery happens).
velosaurus
I won an item about two weeks ago, which was posted the next day first class. Estimated delivery was Monday 8th, which has now passed. No tracking, just a reference number that says there'll be an update when they attempt to deliver. Assuming the item is lost somewhere in the Royal Mail system, how long is reasonable to wait before asking for a refund?