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I do think you get what you pay for with the legal mob. If you choose a solicitor based on a promise to to the job on a fixed low price, you can bet you’ll be dealing with an overworked junior most of the way. I had a paralegal that couldn’t spell, and who was evidently stressed and unsupported. She ended up going off sick and then no one would return my calls. Fortunately this wasn’t for a house purchase. I sacked them in the end. The admin was the only person who took my calls and she told me the partner was in a meeting with the legal ombudsman at one point, which says a lot.
Sharkstar
I took to copying in my solicitors, the buyer’s solicitors and the estate agent on every communication because then no fucker could claim thy hadn’t been informed about X or Y.
Seemed to wake up the buyer’s mob.
I expressed my frustration about the buyer’s solicitors to a contract lawyer friend and she said “do they have ‘law’ in their name?”
So to give yourself a better chance of not having a crappy factory conveyancer, avoid any firm with ‘law’ in their name.