eBay problems, resolutions, shenanigans, questions and info (not bike finds)

Just had my invoice from January through. Sold something for a few hundred quid but ended up doing a partial refund because the buyer grumbled. My ebay fees have been charged on the full amount, with no allowance for the refund. Is this normal?

Call them and explain. Easiest way to get an answer tbh

Sold something on ebay, turns out the seller lives just up the road so going to deliver myself instead of through RM. Any way I can stop him fucking me and claiming the item never arrived? Get him to give feedback on the spot?

Ebay will email him a code/ scan on phone if you say item collected, get the code.

don't do it.

some people might however meet face to face, cash transaction and cancel the ebay transaction at the buyer's request!

good point; is this only for when collection in person is given as an option?

Unsure, but ebay will usually assist if you want to change delivery method.

The listing was for postage, which he has paid. Doesnt look like I can change it to collection now?

meet, exchange goods/cash, cancel at buyer's request is, I suspect, the advice many would give.

Ive messaged him through eBay. Doesnt seem to be any other way of contacting him other than turning up unnanounced

You could do like an actual Royal Mail employee and put the package on their doorstep, ring the bell and sprint away.

.

Seller sent my parcel to the wrong flat number. Went and knocked on and its an elderly lady and she said she left it in the entrance of my semi dodgy block and it’s obviously nowhere to be seen.

Guess postman may have picked it up again but seller says they can’t remember if they put a return address on, so I assume they didn’t.

Seller says they sent it to the right address, but the postage receipt has the wrong number on, and I’ve explained it doesn’t matter what’s on the receipt as the postman would have read the address on the parcel and he therefore must have got it wrong.

It was only an £8 purchase and if the guy had just said sorry I would have left it. But instead his tone is way off so ive asked for a refund and he’s refusing, still insisting he sent it to the right address.

I had a row with a woman over a kid's bike tyre. She gave me a partial refund and kept £1.59 for whatever reason. I invested a little bit too much time and energy into the whole thing.

Give him hell @greeno. Sellers suck

I'm taking it right to the top, don't you worry.

This is actually the first ebay issue I've ever had, which seems somewhat miraculous.

i've sold a groupset and some wheels on ebay and the buyer wants to meet in person to collect (great! i dont have to worry about wheels getting squashed in the post) ... but, they've offered to pay cash or their preferred method paypal 'gift'.

seems better for me than them that they pay this way. is there some kind of sneaky snag i'm missing?

(buyer has plenty of good feedback buying and selling)

There's no benefit to the buyer of paying via paypal gift as the fees are only on the sellers side so either figure out a way of changing the listing to accept cash on collection and use the feature where you both use some sort of code to tell ebay that it has successfully been collected and paid for, or decline and pay the fee

No, believe it or not there are honest buyers and sellers on ebay

Thanks both.

Note unless you cancel the listing and arrange the sale privately, ebay will still invoice you in a month or so time for 10% of the sale price, however the buyer pays

Unless it was on a £1 listing fee promotion of course

Okee dokee, thank you. I've asked them to complete purchase through ebay (paypal was the only payment option I'd selected) and as you say there's a bit of barcode wizardry for us to do when sorting the collection.

You can cancel the order and he'll get refunded in full. You wont get charged by eBay at all. Then get him to bank transfer/cash

Sorry I forgot all about this post.

This is some serious fucking bullshit right here!!

That's what I thought. Glad it's not just me. Glad I had a big eBay clearout a while back now.

I've had a mildly reasonable amount of ebay sales over the last few weeks and I've basically had to accept that in most cases the item is in the buyers hands at least a day or two before I actually have access to the funds.
Luckily everything has gone smoothly and bike parts are relatively low value but I dread to think how long it'll take to sort out if there's ever any issues with anything.
I suppose sellers could just declare that they're not going to post anything until funds have cleared but that would make transactions incredibly slow!

I suppose sellers could just declare that they're not going to post anything until funds have cleared but that would make transactions incredibly slow!

There’s no way I’d be posting anything until funds were cleared in my bank.

Same as I wouldn’t post something that was posted with an e-cheque until it cleared into my PayPal account.

I’ve actually sold 2 items last week (non-bike stuff, had nowhere else to sell it) and payment was by PayPal as usual.

Is the straight to bank account method something you have to opt in to our a choice at checkout? Bought plenty stuff since it came about but still always just using PayPal.