• Have you got a water meter yet? Ask them to fit one and they will have to sort out the external stop tap as part of the job.

  • Ask them to fit one

    Thames Water?

    In which way could they try to fob me off. Do they have to fit a meter if I request one? (I'm not sure atm, but I think we don't have one)

  • Water companies must fit meters for free on request unless it's justifiably impractical, such as flats with shared pipes. You can complain to Ofwat is they refuse.

    They will fit them inside or outside in the street but to do it they have to be able to turn off the supply to your dwelling, hence they need a working isolation valve on the supply.

    Won't be quick though. A few weeks for the booking.

About

Avatar for psg1ben @psg1ben started