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Happened to me recently too. Moved from Tonik to Scottish Power. We got moved to their most ‘similar’ tarrif with the option to switch or move to another provider once change over had completed. No obligation whatsoever to stay with SP
Trunkie-
Same.
SP were weirdly aggressive about it when I switched through, guy on the phone wouldn’t accept I’d already decided to leave and was too busy to listen to his sales pitch/regulator waffle. I made the point that if he could offer me a better rate, why wasn’t it available in the switching sites and that when they did that I’d be perfectly happy to switch back.
Dramatic_Hammer
Our energy provider ceased trading last month. Ofgem have appointed EDF as our new provider but we need to have a look around as we're pretty sure that they won't provide us with the same deal that we were on.
Finding it hard to find information as to what our rights are in this situation, does anyone have any pointers?