You are reading a single comment by @Bobbo and its replies. Click here to read the full conversation.
  • Our energy provider ceased trading last month. Ofgem have appointed EDF as our new provider but we need to have a look around as we're pretty sure that they won't provide us with the same deal that we were on.

    Finding it hard to find information as to what our rights are in this situation, does anyone have any pointers?

  • That happened to me a few years ago. When the businesses go pop the contracts are sold to a diff supplier (usually EDF or British Gas). There's nothing you can do about it. You go on to their most like-for-like tariff which will undoubtedly be more dorrah.

    We're on Octopus now and take their Super green energy plan which is 100% renewables. It costs a bit more but it makes me feel like an eco-warrior. Their user-interface and customer service is the best I've ever come across. Everything is so simple to use. Worth paying a bit for that.

  • was it green network energy? same happened to me. very odd to get the email "Welcome to EDF energy"... my interpretation of said email was that the tariff will be the same or less with EDF until September

  • Happened to me recently too. Moved from Tonik to Scottish Power. We got moved to their most ‘similar’ tarrif with the option to switch or move to another provider once change over had completed. No obligation whatsoever to stay with SP

  • You can switch out immediately but you might have to stick around if you want to get any balance you had with the now dead supplier back.

    The only thing EDF are obliged to do is to let you switch out again. If you did have a balance with the previous you might need to stick around a while because EDF won't honour it without the previous having been liquidated and that will take time.

    tl;dr never run a positive balance

  • Presuming you are with Green Network Energy, this is what Martin Lewis said:

    EDF has told us it is placing customers on one of six new tariffs – which one you’re moved to will depend on the rates you were paying with Green Network Energy.

    We’re still chasing EDF for full details of these new tariffs, but it has said that it "guarantees all customers will see a price decrease versus your current tariff until 30 September 2021."

    So price wise you'll be fine till at least September, but their 'low carbon' energy is from nuclear so you might want to switch if only for that reason.

    Don't switch until EDF is all set up or you'll fuck this up. I'd give it a few months personally.

About

Avatar for Bobbo @Bobbo started