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Given the work we will be doing involves 2 sides of the property facing onto a public highway and a change in the ridge height we knew that there was a lot of things that planning officers don't traditionally like because of that we went for an architect that I knew already who specialises in trickier projects from a planning perspective. Otherwise we would have probably got a structural engineer who practices as a building designer and saved ourselves some cash.
We've just withdrawn our application (bungalow conversion) due to feedback from the planners and may even sack our architect...! Tweak the plans then resubmit...
I believe if they've gone way over the estimated decision date you can:
https://www.planningportal.co.uk/info/200232/planning_applications/58/the_decision-making_process/5