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Unfortunately as the unit is outside of the 2 year warranty, and was at the time of initially raising it, they are not able to offer any help for this unless Saris have explicitly agreed to it and confirmed with them.
If you raised it with them before the warranty was up, tell them that the time-lag is their issue not yours. Trading standards may also offer some advice.
atz
@Chalfie
Ah I fucking cursed the turbo replacement with PBK by discussing it.
tl;dr
buy turbo in november 2018
notice noise in april 2020
contact saris (because PBK would probably say contact saris)
get a "yeah that's awful, we'll replace"
Goes quiet (corona probs)
chase, get told to contact raleigh.
contact raleigh.
get told to contact PBK. show them all my conversations with saris and raleigh.
christmas.
pick up again.
"I have now heard back from the UK suppliers, Raleigh, about your Fluid trainer issue.
I sent over your correspondence with Saris to them to see if it is something they can pick up and honour.
Unfortunately as the unit is outside of the 2 year warranty, and was at the time of initially raising it, they are not able to offer any help for this unless Saris have explicitly agreed to it and confirmed with them.
As such I am afraid you will have to try and get Saris to respond again and confirm, and then contact Raleigh with the details.
Failing that I am afraid it may have to just be a new trainer job."
Le sigh. I'm indicating I contacted Saris in April 2020, so within the 2 year warranty of purchase.