• whatever you do - don't fuck it up by changing provider

    Ha! the nagging voice in my head. When I read about the nightmare experiences some people have with their broadband I think I'm okay paying the price I'm on. I've never had to worry about the service, we have the occasional 15min drop out and have had a couple of bigger outages in all the years but other than that it just works. Seeing all the new customer deals gets me going though.

    This sounds a bit dense, but having never switched I don't even really know the process. Do I just call Virgin and say I want to cancel, what if they call my bluff? I guess I need a viable alternative that I'd actually be willing to move to.

    What would be the closest equivalent to a 100mb Virgin line? I'm guessing it would be 100mb FTTP, that's what I've been looking at anyway.

    Thanks for all the input and advice.

  • Do I just call Virgin and say I want to cancel, what if they call my bluff?

    Worst comes to the worst you can cancel the cancellation at the last minute. However, when I told them I was cancelling they offered me a better deal within a couple of days.

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