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Be that pain in the arse. On every available communication channel.
Also, once you’ve completed, get your solicitor to report them to the Law Council. I had similar problems years ago and my solicitor, who was lovely but very definitely not someone you messed about, reported them the moment after we’d completed.
andyp
Has anyone got any tips for getting a buyer's solicitor to respond? We're at the end of our purchase and sale but they haven't replied to emails or answered the phone for a week to anyone (even the buyer). Google/Trustpilot reviews suggest we're not the first people to experience this from that solicitor, is there anything we can do other than wait?