• Of course. However seems more like another judgement on others rather than anything actually helpful.

    I’d also suggest if people have been booked in whilst on the phone or after calling, that clearly the process has room for improvement or has been designed to accommodate this.

  • However seems more like another judgement on others rather than anything actually helpful.

    It's trying to make people realise that if you call the NHS because they haven't contacted you yet you are adding to the strain of a system which is already overwhelmed.

    We are running a vaccination centre at work and my frustration partly comes from seeing our staff having to deal with enquiries from people who have not been contacted yet when the focus should be on vaccinating as many people as possible.

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