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Is it completely lacking in clear coat? It's simply not been applied? It certainly looks like that in your photos.
The guard in the photos on their website has a quite obvious gloss clear coat...I can't understand how QC could fail so badly and let it out the door.
Id be amazed if their response is anything other than a profuse apology with refund or exchange.
Depends on whether they have the same "fuck you, we've got your money so get fucked" approach to customer service as DMR!