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I've stalled part way through this process with Harvey's.
Seemed very easy, ballpark cost was about £1,700 including installation and some salt.
We didn't go through with it partly due to cost but mainly because you'd lose a kitchen cupboard and my girlfriend didn't like the taste of it so we'd have to replace the kitchen tap with a 3 way tap.
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Yes it works - the EASE report on ours shows we've had around 12Kg of rock (limescale) removed from the water since install, about 4 months ago.
Install was super easy for our installer. He did a great job.
We went for a large softener with a refiner (carbon filter) installed, which has enough salt in it for roughly 300 days of operation. Install was about £1,600 for that, including installing in the garage and running a waste pipe and water connection for a washing machine (which was being moved to the garage).
The softener we have is huge. You can get ones without a carbon filter etc and a smaller salt reservoir that fit under a kitchen sink.
Softener is the tall blue thing.
I've got the Flex in chrome with a 3l boiling kettle and the cube (chilled / filtered / sparkling).
Got it fitted mid last year, at the same time as having a water softener put in.
Getting rid of the kettle is great but the real benefit has been cooking. We have 4 gousto meals delivered most weeks and I would say 3/4 require boiling water for stock or for rice etc. Not having to twat around whilst timing everything is so easy.
It was spendy (never seen a sale on the actual equipment) but the installer we used gave us a discount so that the installation was actually free.