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It’s not a chest strap, it’s actually just a strap that is connected to the main backpack strap above the silver buckles, which when pulled and tightened brings the backpack higher and closer to your back to help deal with heavier loads.
It’s 100% still useable in this state, all you do is completely loosen the left hand strap that’s still in tact to create an even tension between the two.
Unfortunately for my work I need to carry a lot of heavy and awkward loads so it’s just not a sustainable option for me, and even if I did get it fixed myself, I personally wouldn’t have full confidence in it, so it’s just not worth it for me.
So is it the chest strap thats broken?