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My feedback is based on personal experience.
I've mentioned it to them at the time and have not left any reviews on Google or similar.I am sure they can read the manual and put a round peg in a round hole for a brand new £5k e-bike but then again so can bike techs at Evans.
I am not trying to get into a keyboard battle - simply sharing personal feedback.
Vince-
You didn't only share your experience, you categorically stated they are incapable. That's not true. They're shit hot
Having run a small, service-led business I know how quickly one learns some customers aren't worth the hassle.
Did you purchase the e-assist and light from them? Were they new? Or turn up with some junk and tell them to make it work?
I dare say they have more profitable work on. Not to mention fixing punctures on mobility scooters and sorting out local parents without 2 Bob to rub together with doner tyres etc.
Evans for you. Each to their own
picco
There's a fair amount of evidence to the contrary that I'm aware of.