What would an insurance company normally ask for when repairing the flat below after a leak? Images of the damage and a few written quotes?
I'd expect them to send out their own person to take a look and price it. You could then get them to organise the repair or take some cash and do it yourself.
@Sparky started
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What would an insurance company normally ask for when repairing the flat below after a leak? Images of the damage and a few written quotes?