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musa
They may do...
I had a leak at my old place. Thames Water a smart meters in and then started telling me I was using a bit much for a regular family of 5. When I told them it was just me then they did a bit of investigating and found that I was using constantly, day and night, hence a leak. They determined it was between the smart meter and the house, and so I had 2 options.
They could fix it, but it might involve them digging up some of the front garden and they wouldn't be able to guarantee how pretty it'd look when they were done (wouldn't go worrying about matching grout etc). But they'd cover the costs.
Or I could fix it, at my cost.
But that it needed to be fixed one way or another.
I had them fix it as they were only digging up some weeds in the front garden.
They got it sorted in a week or two.
Edit:
Though looking at this then it implies I would have been responsible for the cost. I'm confused now. They definitely dug up some of my garden and I definitely didn't pay anything.
https://www.thameswater.co.uk/media-library/home/about-us/governance/our-policies/codes-of-practice/leakage-code-of-practice.pdf