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Even people who are working in an office I'm sure are getting lunch at small and large supermarkets, so the footfall will feel larger, and they will appear busier if there is a huge queue outside.
I've been frequenting the local asian supermarkets for a quieter and more delicious shopping experience. For things other than crates of ramen.
Acliff
Yeah I think all of the people who would usually have lunch at work are now cooking for themselves also. Shutting all non-essential shops means that EVERYONE is going to supermarkets, even if they need something like wrapping paper / bike lights (just two examples from our household in the last few weeks).
Every time I go to the supermarket / for a walk and find myself thinking "why is it so busy, they should be at home", I have to remind myself that I am being hypocritical. No doubt some people are not staying home as much as possible, but any city with a high population density will inevitably have busy supermarkets etc.