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Well that's some bullshit
How about message buyer politely asking for payment. If they ignore, message again with threat of the police? Stolen goods. They have something of yours that they haven't paid for etc
(doesn't have to be actually illegal)
PhilDAS-
I've done the first bit so fingers crossed - I've asked them for a personal payment and offered them 15% off to make up for the delay (in their messages they said they were hoping to have it by xmas which they now have); they can rightly assume I'm desperate and counting on them not being complete bell-ends. Trolling and cutting of my nose to spite my face isn't really my style (at least I try) but there account is business so if no luck maybe a christmas card to their business address and a couple of gentle 'could you contact me please' on any more public platforms might make encourage them to pay for it. No response as yet, whereas thet messaged back within minutes for all correspondence prior to refund/receipt.
cheers
Pasty_Spumante
nothing they can do once I've refunded - basically it's ask them nicely to pay me or frozen sausages to their business address