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  • We couldn't get our Nest back working again after Monday's outage.

    They are sending us a new Heat Link at some point within the next nine days, and have said on the phone (but not yet in writing) that they will cover the cost of installation.

    But we haven't got anyone to install it and I'm not sure we'll be able to by Christmas. It's fucking freezing without it and we've got 2 electric radiators on most of the time.

    It's ridiculous that we've got a boiler that's only a year old and in perfect working condition that we can't actually use to heat the house because of some piece of shit electrical device that's wired to it.

  • that’s a DIY job if you can wire a terminal block and not electrocute yourself.

    You may also be able to bypass the controller completely using the boiler settings on the faceplate.

    what a ball ache though I agree.

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