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Definitely one of the challenges. We must have been lucky: due to inadvertent Covid fun we actually had a chance to meet 4 separate fitters who were all good (considerate, upfront about work, efficient), on top of which the head office team were excellent, with very organised “field management”. Worlds apart from Carpetright... terrible at carpets, no doubt even worse at windows...ahem.
I didn't think I'd be recommending them, but once you get past a truly awful sales team Anglian have been brilliant... We have some fairly large tilt and turn and non-opening windows (2m x 1.6m largest single frame) fitted this week, price point, fitting and finish and warmth all on the good side. Even their scaffolders were less manic than you'd usually expect...